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Technology has transformed the business outlook, offering SMEs the ability to reinvent way they operate. A key factor in improving

Last month’s edition of Canon’s Think Big Leadership Business Series was themed Transformation Now, and several SME business owners were

The advent and subsequent ubiquity of social media has caused multiple upheavals over the years in the business landscape. Facebook

Businesses today are caught in the currents of disruption and transformation. Fortunately, technology has been improving steadily and favourably to give

All businesses aim for repeat customers – after all, it costs much less to continue to sell to an existing

Customer satisfaction has always been a key metric for measuring the success of any business, and for good reason. Satisfied

Being a CEO is a hefty responsibility, but it’s one that the best of them tend to relish. Millions of

Increasing sales or decreasing costs could arguably the two imperative ways a business could look to improve its operations, but

You can’t cast an eye on the future without a quick glance over the shoulder at the past. A decade