August 2016

Everybody knows the value of video surveillance. In the case of car accidents, it is always useful to have some form of video evidence at hand, just in case the other party (or parties) decide to shy away from their responsibilities. In fact, it is not uncommon for car owners to have video surveillance equipment installed in every which direction inside the car — you can never be too careful, it seems!

However, when it comes to video surveillance for your business, some owners, especially those that operate out of commercial properties, tend to rely on the building management’s security system rather than taking things into their own hands. After all, since there are already surveillance cameras pointed at the front and back doors of your business, why spend the extra money on even more cameras?

The fact of the matter is that video surveillance offers a number of benefits to the everyday business owner beyond just crime deterrence. Let’s examine the many ways that even basic video surveillance system may benefit the business as a whole.

1. Loss Prevention

We begin with the obvious: theft. Placing security cameras throughout a business can help prevent anything from petty crimes (such as vandalisms) to serious break-ins. However, video surveillance can also prevent crimes from within. For businesses that carry sensitive information, for example, placing surveillance around restricted zones may help to boost security and safeguard the company’s assets. Canon’s VB-R11 security cameras, for example, have built-in intelligent monitoring system, which automatically alerts possible intrusion and track targeted subjects around your premises. Another model, the VB-M50B, even comes with infrared capabilities, which means that footage can be shot in low-light or no-light environments.

2. A Safer Environment

Protecting your business is just as important as protecting your employees. If you are running a business in a factory environment, safety is more important than ever. Video surveillance plays a big role in that because you are able to monitor workflow (either delayed or in real time) and spot safety lapses along the way. In a laboratory setting, for example, video surveillance will be able to tell you if your employees are wearing the right safety gears or following protocols when management — that’s you — is not around.

3. Frivolous Lawsuits

The vast majority of employees will not do this, but there is a small possibility that some of them may bring fraudulent lawsuits to the company. Security cameras, then, are the best deterrents against these types of false accusations. Sometimes, disagreements or even physical altercations between employees may also be settled via video footage, thus protecting yourself and the business.

4. Improved Customer Service

If you are in the retail business and have a team of customer-facing employees, having video surveillance is a great way to improve customer service experience. If you as an employer would like to check out how your frontline service staff are doing at the moment, security cameras like Canon’s VB-H651V allows you to view live video via a browser anytime, anywhere. Instead of seeing this as 24/7 monitoring, see it as a way to improve training for current and future employees.

At the end of the day, no matter the kind of surveillance you decide to employ, it all comes down to safety, security and accountability. Having those elements of your business down pat means that you can focus your attention on everything else.

The Best of Both Worlds

A basic surveillance system will allow you to achieve most of the abovementioned benefits. However, for a wider, more comprehensive network of surveillance solutions, you want the hardware and software solutions to work together.

As such, Canon is proud to be working with Milestone, a software company that specialises in analytics and video management — the software to our hardware solutions.

What does this mean for you as a business owner? In short, aside from the superior hardware capabilities of Canon’s video surveillance equipment, we now have access to Milestone’s software innovations, such as queue detection, people counting and facial recognition technology.

To find out how these solutions can be tailored to you, whether you are in the retail or commercial business sector, keep the upcoming Milestone Seminar (2 September 2016) on your radar. Business leaders and keynote speakers from Canon Singapore and Milestone will be attending the event to share best practices and perform live demonstrations of their products and services. There are even opportunities to win attractive lucky draw prizes at the very end, so watch out for that!

To register, please send your name, company, contact details and the name of your Canon Singapore Sales Representative to thinkbig@canon.com.sg

Date: 2 September 2016
Time: 930am to 430pm
Venue: Sheraton Towers Singapore

New generation of Canon imageRUNNER ADVANCE creates exceptional user experience to increase productivity and efficiency in the workplace. Canon imageRUNNER ADVANCE comprises outstanding V2 technology for brilliant images and best-in-class green technology.

Canon announced the launch of the new imageRUNNER ADVANCE C5500i series, the first A3 colour multifunction device in the line following the initial introduction of the new generation of imageRUNNER ADVANCE monochrome series earlier in April 2016. The new imageRUNNER ADVANCE C5500i series will include the models imageRUNNER ADVANCE C5560i/C5550i/C5540i/C5535i, which supports vivid and vibrant colour (V2 Colour) for printed documents, and has smart technology features to boost productivity for the modern office.

The imageRUNNER ADVANCE C5500i series features remarkable print speeds of up to 60 (A4) or 32 (A3) pages per minute, for both colour and monochrome. It also comes with a high degree of user presets as well as a high operational reliability with HDD security features to meet the diverse environments of mid-sized to large enterprises.

“The needs of the workforce have rapidly evolved, and we too, have constantly revamped our products to match the needs of the workforce,” said Vincent Low, Director & General Manager of Business Imaging Solutions, Canon Singapore. “The new imageRUNNER ADVANCE C5500i series is a strong opportunity for businesses to leverage Canon’s technologies and witness for themselves the benefits it brings.”

Exceptional user experience drives workplace productivity

Designed for users who are on the lookout on how to enhance their productivity levels, the imageRUNNER ADVANCE C5500i series is equipped with a capacitive 10.1 inch touchscreen panel with expanded functionalities. The intuitive interface enables authorised users to customise their user menu and create shortcuts simply by using the drag and drop function. Users are also able to view their documents on the panel before they store to a memory media or print them.

Another function that is new to the imageRUNNER ADVANCE C5500i series is the Force Hold Printing function. It allows users to preview and edit print settings before releasing the temporarily held print jobs at the device. Unintended output options such as incorrect quantities and finishing can be rectified prior to printing, therefore reducing paper wastage and saving users the hassle of re-submitting print jobs. Individual preferences can also be integrated across the new generation of imageRUNNER ADVANCE devices via My ADVANCE Synchronisation. With this, users are assured of the same settings across the same fleet of print device.

Mobility and flexibility without compromising security

Businesses in pursuit of a more agile and interconnected workforce demand seamless connectivity in their work environments. The new imageRUNNER ADVANCE C5500i series comes standard with Wi-Fi connectivity via Direct Access Point and the updated Canon Print Business App allow users who rely on their mobile devices for work to enhance their efficiencies. Users are now able to connect their mobile devices to the imageRUNNER ADVANCE devices for printing and scanning and release print jobs directly from their smartphones.

With the new imageRUNNER ADVANCE devices, comprehensive HDD security comes standard with features such as HDD Data Erase, HDD Password Lock and HDD Encryption which is FIPS 140-2 validated.

Equipped with the Intelligent Document Feeder, the imageRUNNER ADVANCE C5500i series is designed to effectively handle documents for the smart-offices. Common bottlenecks faced by users in the course of document digitisation, such as double-feeding of originals and scanning of blank pages can be easily resolved by Multi-sheet Detection and Skip Blank Originals respectively. The time taken to process and organise documents is consequently reduced for a more productive workplace.

Eco-friendly design fosters business sustainability

Canon innovates with sustainability in mind – Canon has been awarded the Green Label Certification for the imageRUNNER ADVANCE C5500i series. This certification is awarded by the Singapore Environment Council to companies which carry products with outstanding environmentally friendly traits1.

The imageRUNNER ADVANCE platform is designed with a strong consideration for sustainability. With the new Sleep ECO mode, only the necessary components for the user’s selected function (scanning, copying or printing) are roused from sleep recovery mode and thus, enabling even higher levels of energy conservation and savings2.

Through its Life Cycle Assessment (LCA) System, Canon has also lowered carbon dioxide emissions by focusing on each stage of the product life cycle, including manufacturing, energy use and logistics.


The imageRUNNER ADVANCE C5560i/C5550i/C5540i/C5535i are now available from Canon Singapore and at all Canon authorised Imaging Solution Partners.

About Canon

Canon is a global leader in photographic and digital imaging solutions. Canon Singapore Pte. Ltd. is the headquarters for South & Southeast Asia driving sales, marketing and service strategies. Besides handling the domestic market, the company leads 18 other countries including subsidiaries in India, Malaysia, Thailand and Vietnam. The parent company Canon Inc has a global network of close to 300 companies and employs close to 200,000 people worldwide. It is dedicated to the advancement in technology and innovation and commits more than 8% of its total revenue each year to R&D. Canon is consistently one of the top few companies to earn the most number of patents over the last 20 years. As a Fortune Global 500 company, Canon is guided by its kyosei philosophy that focuses on living and working together for the common good.

More information is available at www.canon.com.sg.

1 The Singapore Green Label certification applies to the Canon imageRUNNER ADVANCE C5535i / C5540i / C5550i / C5560i (as the energy efficient, low ozone and noise emitting and recyclable material MFD) till 25 July 2017
2 In previous generation models, all components of the MFD would be activated when roused from Sleep Recovery mode, regardless of the functions selected.

Laboratory testing plays an important role in ensuring quality control for critical components in both the oil and gas as well as offshore and marine industries. Rigorous testing has to be done before, during and after fabrication before critical components such as boilers, pipework and even ship hulls can be installed.

This is where companies like Professional Testing Services (PTS) come in. Based in Singapore, PTS specialises in destructive and non-destructive testing of ferrous and non-ferrous materials and welds. And handling the back-end work at PTS is a team of individuals that keeps things oiled and running.

Take Zheng Ming Quan, for example, an assistant laboratory manager at PTS. “My role involves overseeing and managing the internal operations of the lab. This ranges from administrative tasks, such as procurement and resource management, to more technical tasks, such as workflow optimisation, process innovation and research and development.” Part of Ming Quan’s job is to ensure that there is a proper system in place to manage and store all the test data collected at PTS — and this is where things get a little tricky.

Accuracy is Paramount

“We used to keep hard copies of our data. While this was adequate to a certain extent, it was a major hassle to retrieve a specific document from rows and rows of identical files,” Ming Quan grimaced. “Even more problematic was a misfiled document, as it was almost impossible to determine who had misfiled the data, extremely time consuming to subsequently retrieve it.”

Furthermore, specimens and test results often have to be conveyed between the various departments within the laboratory as quickly and accurately as possible. Failure to do so would mean delays at best and, at worse, invalid data and unnecessary costs due to the use of incorrect specimens or test conditions. “Instructions, client information and requests used to be passed from one [person] to another using hard copy request forms. Our engineers spent a lot of time verifying the information received, causing unnecessary delays.”

After Adopting Canon’s customised software solution, however, changed operations in a dramatic fashion. For example, PTS adopted Canon’s Therefore information management software, which allowed PTS’ documents to be digitally archived, stored and indexed for easy retrieval. Later, if need be, these documents can also be sent to designated recipients for higher productivity. Digitisation also means higher accuracy, visibility and accountability of all the information travelling between the various departments. And since the software is integrated with Canon’s printers, hard copies of documents can also be scanned and automatically digitised and indexed for access later on.

“With Canon’s archiving software, operation and workflow issues, such as data retention and information flow problems, were resolved. [This] allows us to easily virtualise, store and retrieve information in a secure manner,” Ming Quan said.

The Extra Mile

Canon is not the first brand that PTS approached for similar services. Having established itself in 1985, the company has had several different vendors over the years. However, services have not always been satisfactory. “For example, routine servicing was either late or completed in a shoddy fashion,” recalled, Ming Quan, adding that the PTS had also had vendors whose technical support was either unhelpful or non-existent.

That was not the case when Canon came on board. When PTS wanted to upgrade its Canon’s Therefore DMS 2011 Business Edition, senior technical consultant James Lim was there to ensure smooth transition. Aside from transferring existing database from the old software to the new, James remained at the office for long hours — sometimes deep into the night — in order to complete deployment as soon as possible.

In 2014, PTS’ main server unexpectedly had a critical hardware failure, threatening the company’s entire document database and disrupting critical work processes. Fortunately, James provided assistance over the phone — despite the fact that he was notified late at night — and even dropped by PTS’ office over the weekend to reinstall a back-up server and reload the Therefore database. By Monday, everything was back on track with minimal disruption to office operations, and zero loss of data.

At the end of the day, Canon believes that it is more than just the quality of our products. Service, too, is critical to give customers a well-round experience. ‘Delighting You Always’ is not just a marketing tagline — it is a belief that Canon holds on to at every step of the way.

In June this year, Canon announced the release of the XEED 4K500ST, the smallest and lightest 4K projector on the market, as well as LX-MU800Z, Canon’s first laser projector. Right out of the box, the projector is designed for a wide range of applications, from simulations, medical imaging and engineering to board room presentations. If you are, say, a general manager or procurement officer looking to populate a brand new office, this should come as great news.

However, how do you go about choosing the right projector for the right spaces?

This question is trickier than it seems. After all, different projectors are meant for different occasions. If you are using a high-end projector within a small meeting room, the visuals may turn out too bright — not to mention the fact that it is not value for money. On the other hand, if you purchase a low-end projector for, say, a convention setting, no one in the convention hall is going to see what you are trying to show.

Allow us to make things a little easier for you:

Rule #1: Match the Visuals

Most modern projectors can project almost anything you throw at it, from presentations and photographs to high-resolution videos. However, not all projectors are made equal, and some project better than others.

Your first priority is to figure out what you primarily want to project. If you run an SME and deal mostly with presentation slides, data projectors will do the job just fine, and with the most value. However, if you are, say, a videographer or a gaming start-up, the majority of your presentations will likely involve high-resolution photographs and videos. If that is the case, you want a heavy-duty projector that can handle the job.

The aforementioned XEED 4K500ST may be the new kid on the block, but it also packs native 4K capabilities into its small body. This means sharper, more detailed text and smoother graphics to show off your masterpieces.

Rule #2: Match the Space

In a land-scarce city like Singapore, most businesses in the Central Business District, especially small and medium-sized enterprises, opt for compact meeting rooms that get the job done. After all, not everybody can afford a sizeable boardroom.

In such cases, you want projectors with a short throw, or the ability to project large images in tight spaces. Canon’s WUX450ST, for example, has a len-shift feature that can tilt images by up to 77% upwards. For offices with spatial constraints or installation difficulties, the entire projector can even be mounted under a table to save space.

If you are, say, an event organiser and work primarily in large event halls and auditoriums, Canon’s LX-MU800Z multimedia projector may be the way to go. At 8000 lumens, this projector is ideal for big venues and maintains visibility even in bright ambient conditions. The fact that it requires no changing of light bulb is just another icing on the cake.

Rule #3: Match the Ambience

A lumen is a unit of measurement of the total quantity of visible light emitted by a source. So the higher the lumens, the better, right? Well, not quite.

A projector with, say, 3,000 lumens does not necessarily mean that it is worse than its counterparts with higher lumens, especially if you can afford to dark a room every time you give a presentation. In fact, that amount of lumens is more than enough to project a large, bright image. For example, even though Canon’s LV series of projectors may not have as many lumen as its high-end counterparts, it is more than enough for, say, classroom settings.

On the other hand, the typical meeting room is not a cinema, which means that there may be multiple light sources around. In such cases, you want a projector with a higher lumen count to ensure visibility and readability.

Over the years, Canon Singapore has grown right alongside the city-state. As Singaporeans celebrate our contributions to nation building, Canon Singapore would like to take this opportunity to look back at some of the positive changes the organisation has made as a member of this community.

Timeline of Events

Established in 1979, Canon Singapore was Canon’s regional headquarters for South & South East Asia. In January 2004, however, it was merged with the local sales and marketing company to form the entity we are familiar with today.

More than just an expert in digital imaging equipment and office solutions, however, Canon Singapore has also been putting kyosei, the company’s philosophy of living and working together for the common good, to practice over the last decade. Here are a few examples:

2006: Canon Photography Exchange

Just because a person may be physically or intellectually impaired does not mean that he cannot express himself through photography. Drawing on its expertise in digital imaging, Canon Singapore started the Canon Photography Exchange 10 years ago to bring photography workshops, contests and outings to intellectually challenged individuals. The programme now encompasses students from five special-needs schools, including APSN Centre for Adults, APSN Katong School, APSN Tanglin School, APSN Delta Senior School and Metta School.

2008: Partnership with Singapore Bowling Federation

2008: Partnership with Singapore Bowling FederationCanon Singapore has been a sponsorship partner of Singapore Bowling since 2008. Not only this a show of Canon Singapore’s commitment to the local sporting industry, but the agreement also highlighted the company’s dedication to nurturing young sportspeople in Singapore and at the same time elevate the popularity of the sport in Singapore.

2009: Partnership with Singapore National Olympic Council

2009: Partnership with Singapore National Olympic CouncilDoubling down on its commitment to local sports, Canon was the first corporate entity to participate in the Singapore National Olympic Council (SNOC) Official Partnership Programme (SOPP) in September 2009. The partnership worked to promote Olympic values and raise the profile of the Olympic movement by working with six national athletes from the swimming, sailing, football, bowling and shooting arena to inspire youth and promote sports.

2010: Participation in Earth Hour 2010

To cultivate staff awareness and habits to protect the environment, Canon Singapore, as well as all the offices under Canon Asia Marketing Group joined have participated in the Earth Hour Campaign since 2010. At the company level, outdoor signage in the region were turned off during Earth Hour to help bring awareness to help bring attention to climate change. Participating staff also pledged their support, turned off their home lights and helped to raise the awareness of the cause.

2011: Partnership with the Institute of Technical Education (ITE)

Canon Singapore worked with ITE’s School of Design and Media to train young talents in the area of photography, production and graphic art. This was accomplished through module development and training on emerging digital printing technologies, digital imaging management, digital photography, as well as visual communications.

2015: The Green Technology Award

2015: The Green Technology AwardA big part of kyosei is also about environmental sustainability. That is why, over the years, Canon Singapore has gone the extra mile in terms of energy and resource conservation, transportation efficiency and CO2 emissions reduction. These efforts were recognised by the Singapore Business Federation in 2015 when Canon Singapore was given the Green Technology Award at the 2015 Singapore Sustainability Awards.

2016: Continued commitment to the Arts and the Community

Canon Singapore has been the presenting sponsor for a major international musical since 2012. Besides doing its part to promote the arts, the company also took the opportunity to contribute to society by embarking on fund-raising activities for the Singapore Cancer Society (SCS) during the run of the musical, since 2013. All proceeds collected from a public photo booth set up by Canon for theatre-goers went towards funding SCS Public Education community outreach programmes and services.