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Please
email your resume and attached a copy of your photo to 
by 31 March 2010. Only shortlisted candidates will be
notified. |
| Account Executives (Sales) |
| Responsibilities: |
| • |
Develop sales opportunities,
promote and secure sales for multi-functional
imaging devices and solutions to customers |
| • |
Service existing accounts and solicit for
new accounts |
| • |
Conduct product demonstrations and trainings
for new and existing accounts |
| Requirements: |
| • |
Minimum Diploma with at least 1 year sales
experience in IT office automation or similar
industry |
| • |
Possess initiative with the desire drive
for excellence in a dynamic environment |
| • |
Good interpersonal communication and presentation
skills with a positive mindset |
| • |
Possess a successful track record in achieving
set objectives |
| • |
IT-savvy and possess a Class 3 driving
license preferred |
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|
| Account
Executive (Production & Graphic Arts) |
| Responsibilities: |
| • |
Develop and generate revenue in Graphic Arts, digital print-on–demand environment |
| • |
Support and grow existing accounts |
| • |
Manage complete cycle from pre to post sales on business solutions |
| • |
Advise customers on best practices on work flow, printing & document management solutions |
| • |
Responsible for meeting targets |
| Requirements: |
| • |
Diploma in IT / Electronics field |
| • |
At least 1-3 years sales experience in equivalent field |
| • |
Knowledge in Adobe, PC & Apple Macintosh environment will be an added advantage |
| • |
Knowledge with Publishing & Printing industry, Printing Work Flow Solutions & Digital Print-on-demand will be an added advantage |
| • |
Possess good communication skills at all levels |
| • |
Candidate should be mature & process a strong desire for success |
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|
| Marketing Executive |
| Responsibilities: |
| • |
Develop marketing strategy for Multi-Function Devices (MFD) including market research and enterprise promotion |
| • |
Develop pricing strategy towards maximizing the market shares and profits |
| • |
Implement local advertising campaign in positioning the organization and the product range of Multi-Function Devices with a competitive distinction |
| • |
Create, coordinate and implement both Above-the-line and Below-the-line marketing initiatives, brand building, sales support materials, direct mails and special events |
| • |
Conduct analysis on marketing mix |
| • |
Train the Sales teams in both technical and business aspects of products |
| • |
Report and update results for marketing initiatives |
| Requirements: |
| • |
Degree in Marketing |
| • |
Minimum 3 years of working experience in Office MFDs and Digital Press MFD preferred |
| • |
Excellent human relations, communication, written and presentation skills are essential |
| • |
Knowledge in printing industry, IT network infrastructure, network protocol, MFD sales or pre-sales is desirable |
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|
| Regional Assistant Manager |
| Responsibilities: |
| • |
Involve detailing products which includes Business Solution software, Canon Business multi-functional devices (MFD) software and Canon Business multi-functional devices (MFD) |
| • |
Develop business for Business Solution and responsible for achieving revenue budget on assigned territory |
| • |
Plan and execute new product launches for assigned products |
| • |
Plan, develop and support marketing plan, sales collateral and training plan |
| • |
Conduct market research on assigned products |
| • |
Actively support, motivate and attend joint visits with the sales team to drive sales for product line |
| • |
Prepare and review monthly product performance and sales development in relation to planned targets |
| • |
Monitor and track appropriate usage of A & P funds and subsidies to achieve optimum support for planned business expansion activities |
| Requirements: |
| • |
Minimum Degree in Computer Science / Info-Communication Technology or equivalent |
| • |
Minimum 5 years experience as a Product Manager / Management / Business Development with technical background |
| • |
Candidates with High level of IT knowledge, MFD Sales and Business Development will be highly advantageous |
| • |
Strong interpersonal, communication, negotiation and presentation skills |
| • |
Strong analytical skills, extensive background in analyzing new and complex requirements and ability to assess both business and technical impact |
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| Collection Accounts Assistant |
| Responsibilities: |
| • |
Call customers on overdue payment |
| • |
Negotiate with customers on payment issues |
| • |
Generate reminder letters for outstanding payment |
| • |
Monitor demand letters and debtors’ enquiries |
| • |
Identify and analyze potential bad debts and prepare for Stop-Service cases |
| • |
Generate periodical reports pertaining to all AR issues including collection performance |
| Requirements: |
| • |
Diploma in Accounting / Business or equivalent |
| • |
Min 1 year experience in similar capacity |
| • |
Proficient in MS Office |
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Able to work under tight deadlines |
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| Customer Service Assistant |
| Responsibilities: |
| • |
Provide after sales service to customers who send in equipment for services, or for collection after servicing |
| • |
Perform basic demonstrations or functional checks on all equipments which required services |
| • |
Maintain and update customers and service data on our in-house system |
| • |
Maintain and document all equipments send in for service and segregate the equipment according to machine status |
| • |
Conduct stock take once a month |
| • |
Responsible for service payment collection and daily submission to superior |
| Requirements: |
| • |
Minimum GCE 'O' level |
| • |
At least 1 year related working experience in indoor Customer Service |
| • |
Possess pleasant voice and personality with good customer relations skill |
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| Customer Service Assistant / Telemarketer |
| Responsibilities: |
| • |
Attend customers' enquiries and coordinate with technicians on machine servicing |
| • |
Perform data entry and extraction for Monthly Servicing Performance Reports using Oracle System |
| • |
Sort, arrange and file all service related documents |
| • |
Update machine agreement status in Oracle System |
| • |
Update customers' change of addresses and conduct billing |
| • |
Receive documents from Marketing and Indoor Service Dept |
| • |
Handle ad-hoc assignments |
| Requirements: |
| • |
Min a Diploma in Business Administration or in or equivalent |
| • |
At least 1 year related working experience in indoor Customer Service |
| • |
Posses pleasant voice and personality with good customer relation skill |
| • |
Applicants should be Singaporean citizens or Permanent Residents |
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| Executive (Customer Delight Management) |
| Responsibilities: |
| • |
Handle customer feedback and help to recover service lapse |
| • |
Compile customers’ feedback & insights to identify problem areas |
| • |
Assist in designing solutions to improve customer interactions |
| • |
Assist in implementing projects to build a customer-centric culture in the organization |
| Requirements: |
| • |
Degree / DIPLOMA in Business studies, or Quality management, market research or equivalent |
| • |
At least 2 years relevant working experience |
| • |
Good in MS Excel |
| • |
Able to work well with people from all levels |
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| Regional Marketing Planning Assistant |
| Responsibilities: |
| • |
Order processing |
| • |
Liaise with logistics and other relevant personnels for shipment |
| • |
Prepare shipping schedule for sales companies |
| • |
Update price list and keep all relevant parties updated of changes |
| • |
Maintain a good filing system |
| Requirements: |
| • |
Minimum GCE 'O' Level or equivalent |
| • |
At least 1 year relevant working experience |
| • |
Proficient with Microsoft Office applications, especially Microsoft Excel |
| • |
Meticulous and detailed |
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| Showroom Executive |
| Responsibilities: |
| • |
Manage the showroom day to day operations |
| • |
Attend to product enquiries from customers |
| • |
Assist in the redemptions of sales promotions |
| Requirements: |
| • |
Min GCE 'O' level with 4 years of related working experience in the retail or showroom environment |
| • |
Great customer service mindset and have experience in supervising a team |
| • |
Able to work retail hours |
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| Training Executive (HRD) |
| Responsibilities: |
| • |
Conduct training needs analysis to identify competency gaps and areas of development for staff |
| • |
Conduct Customer Service, Performance Management and Orientation programmes for new staff |
| • |
Involve in design and content development of training programmes |
| • |
Brief staff on education and policy matters |
| • |
Analyze and evaluate the effectiveness of training |
| • |
Act in the capacity as People Developer (PD) Manager / Assessor and ensure that PD procedures like annual Learning Needs Analysis and Total Company Training Plan are effectively reviewed and executed |
| • |
Assist in preparation of internal and residential programmes |
| Requirements: |
| • |
Degree or post-graduate qualification in HRM or HRD preferably with technical knowledge |
| • |
Min 3 - 4 years of experience in training |
| • |
Possess knowledge and experience in People Developer standards and stand up training will be preferable |
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| Customer Service Technical Specialist |
| Responsibilities: |
| • |
Manage a team’s overall service performance |
| • |
Ensure all calls and assigned installation are duly attended |
| • |
To manage with various departments on how to meet service targets |
| • |
Perform role-plays and hold regular discussions with zone members |
| • |
Check and inspect on the multifunctional products to ensure quality work are performed |
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Ensure all services and technical information are imparted to the staff and all records are well maintained |
| • |
Render assistance to any major faults |
| • |
Ensure all administration works are submitted on time |
| Requirements: |
| • |
Diploma in Electrical / Mechanical / Electronics Engineering or its equivalent |
| • |
Minimum 2 years of working experience in related field |
|
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| Service Engineer |
| Responsibilities: |
| • |
Provide technical service support and conduct product technical training to Sales companies and distributors regarding services and maintenance on assigned products |
| • |
Collate technical information from Canon head office and disseminate service information to Sales companies and distributors |
| • |
Maintain e-Service portal contents and keep constant update of technical information |
| • |
Evaluate and investigate product and service quality problems reported by the Sales companies and distributors |
| • |
Provide support in major events and maintain technical level to Sales companies and distributors |
| • |
Receive product service training and be equipped with technical information / documentation and service manuals |
| • |
Conduct periodic field visits to Sales companies and distributors to evaluate and develop their service capability |
| • |
Manage all regulatory application relating to product specific area for all countries in complying with local regulatory system |
| Requirements: |
| • |
Degree in Engineering (Electrical / Electronic), Engineering (Mechanical), or equivalent |
| • |
At least 2 years of field service experience in office imaging products especially in the area of digital Multi functional printers |
| • |
Preferred candidates with IT and networking knowledge |
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| Service Engineer (Medical) |
| Responsibilities: |
| • |
Responsible for installation, repairs and maintenance of medical and optical instruments within the department |
| • |
Provide pre / post sales technical consultancy and support to customers |
| • |
Provide application support to end-users |
| • |
Conduct trainings to business partners |
| • |
Develop and maintain organizational processes and documents control |
| Requirements: |
| • |
Degree / Diploma in Electronics / Mechanical Engineering |
| • |
At least 2 years experience in the ophthalmology field preferred |
| • |
Familiar with Digital Imaging & Communication in Medicine (DICOM) and local Goods Distribution Practices of Medical Devices (GDPMDS), Medical Device Act is essential |
| • |
Excellent presentation, communication and MS Office skills |
| • |
Willing to travel within South Asia and South East Asia region |
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| Service Executive |
| Responsibilities: |
| • |
Provide technical training to subsidiaries and distributors in the service and maintenance of consumer printing products |
| • |
Provide technical support and guidance to subsidiaries and distributors on technical issues related to service and maintenance of consumer printing products |
| • |
Collate technical information from Canon headquarters and disseminate service information to Canon subsidiaries and distributors. Maintain and keep up-to-date technical information from Canon headquarters |
| • |
Evaluate, investigate and service Quality, Environmental, Health and Safety Management (QEHS) product in the field highlighted by subsidiaries and distributors. Co-ordinate rectification and service of QEHS product. Advise Canon headquarters of problems and solutions in the field |
| • |
Receive product service training and be familiar with technical information, service manuals and bulletins |
| • |
Conduct field service trouble shooting when required and provide feedback and suggestions |
| • |
Conduct periodic field visits to Subsidiaries and Distributors to evaluate and to develop their service capability |
| Requirements: |
| • |
Minimum Degree in Engineering (Electrical / Electronic / Mechanical) |
| • |
At least 2 years of working experience in field service in the area of laser printers and fax post-sales support |
| • |
Candidates with IT and networking knowledge preferred |
|
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| Service Executive (Cameras) |
| Responsibilities: |
| • |
Provide technical training to subsidiaries and distributors in the service and maintenance of consumer printing products |
| • |
Provide technical support and guidance to subsidiaries and distributors on technical issues related to service and maintenance of consumer printing products |
| • |
Collate technical information from Canon Inc. and disseminate service information to Canon subsidiaries and distributors. Maintain and keep up-to-date technical information from Canon Inc. |
| • |
Evaluate, investigate and service product Quality, Environmental, Health and Safety Management (QEHS) in the field highlighted by subsidiaries and distributors. Co-ordinate rectification and service of product QEHS. Advise Canon Inc. of problems and solutions in the field |
| • |
Receive product service training and become familiar with technical information and technical service manuals and bulletins |
| • |
Conduct field service trouble shooting when required and provide feedback and suggestions to Canon Inc. |
| • |
Conduct periodic field visits to Subsidiaries and Distributors to evaluate and develop their service capability |
| Requirements: |
| • |
Minimum Degree in Engineering (Electrical / Electronic / Mechanical) |
| • |
At least 2 years of working experience in a product related field |
| • |
Interest in photography will be added advantage |
| • |
Candidates will be required to travel to South and South-East Asian countries |
|
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| Training Executive |
| Responsibilities: |
| • |
Manage E-Learning portal and sales effectiveness projects such as conceptualization of sales kits |
| • |
Develop and conduct training |
| • |
Facilitate internal sales programs |
| • |
Understand industry trends and customer business issues |
| • |
Monitor sales effectiveness of assigned area and make plans to support and improve on it |
| • |
Develop and apply key sales concepts on Company's solution offerings |
| • |
Joint visits with sales colleagues for coaching and improvement |
| • |
Provide Marketing support and administer training programs and projects |
| Requirements: |
| • |
Bachelor's Degree in Electrical / Electronics Engineering or equivalent |
| • |
Minimum 3 years of working experience in document, multi-function printer environment |
| • |
Candidates with strong IT / Networking background and able to deliver training would be preferred |
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