Value added services & service charges

Support - Service charges - Canon Singapore - Personal

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PRINTERS, MULTI-FUNCTION PRINTERS, SCANNERS, FAX MACHINES & PROJECTORS

SERVICES Price
These prices are for diagnosis and servicing of equipment. Prices do not include spare parts and prevailing GST.
A $25 assessment charge will be imposed if the customer decides not to service the product during carry-in.
Carry-in service
Operating hour and direction to Canon Customer Care Centre
$55
Express carry-in service
* Repair on same business day; only if spare parts are available
$80
Pickup / delivery service
* Only for equipment below 20kg
* Prices are for one unit only
Collect my equipment for repair
$12 one way, $24 two ways
(Monday to Friday)
On-site service
* Service applicable within Singapore main land only
Request for on-site service
$80 per visit
Express On-site service
* Repair on same business day
Request for on-site service
$135 per visit

COMPACT PHOTO PRINTERS, DIGITAL COMPACT CAMERAS, DSLR & ACCESSORIES, DIGITAL VIDEO CAMCORDERS, BINOCULARS & LENSES

SERVICES Price
Prices do not include spare parts and prevailing GST.
Pickup / delivery service
* Only for equipment below 20kg
* Prices are for one unit only
Collect my equipment for repair
$9 one way, $18 two ways
(Monday to Friday)
PRODUCT Class A Service Class B Service
Express services (within the same day or 5 business hours) is subjected to spare parts availability and condition of equipment.
Class A - Service includes checking, repairing, functional test and minor cleaning. Generally takes less than 40 minutes job.
Class B - Extensive service. Generally takes more than 40 minutes.
COMPACT PHOTO PRINTERS
SELPHY CP 800 / SELPHY CP 900 / SELPHY ES40 / SELPHY ES30 $40 $60
DIGITAL COMPACT CAMERAS
PowerShot A / E / D / S / TX / SX Series $40 $60
IXUS Series $40 $60
PowerShot G Series $60 $80
Digital Compact Camera accessories $20 $40
Underwater Casing: Underwater simulation test $20 $40
EOS M CAMERA & ACCESSORIES
EOS M Camera Body $80 $100
EF-M LENSES
EF-M 22mm, EF-M 18-55mm $40 $60
Speedlite, Adaptor & Accessories $20 $40
DSLRs & ACCESSORIES
EOS 1 & 3 Series Film Camera: EOS-1V / EOS-3 $80 $120
EOS Film Cameras: EOS 33V / EOS 300V / EOS 3000V $60 $80
EOS 1D & 5D Series: EOS 1D Mark IV / EOS 1D X / EOS 5D Mark II / EOS 5D III $90 $180
EOS with 1.6x Sensor: EOS 1100D / EOS 600D / EOS 650D / EOS 60D / EOS 7D $80 $120
Speedlite & EOS accessories: Speedlite EX Series / Battery Grip / EF Extender $20 $40
OTHERS SERVICES FOR EOS CAMERAS
Check shutter count for EOS DSLR cameras $20 NA
Cleaning of CMOS sensor's Low-pass filter $20 NA
Service for focusing screen cleaning $40 NA
Service charge for AF adjustment - Camera or Lens (per unit rate) $60 NA
DIGITAL VIDEO CAMCORDERS
XL H1A / XL H1S / XH G1S / XF 300 / XF 350 / XF 305 $120 $240
XL 2 / XL 1s / XL A1 / XL A1S / XL G1S / XF 100 / XF 105 / XH A1 S $120 $180
XM 2 / XA 10 $80 $120
MV / MVX / MD / DC / HV / HR / HG / HF / FS Series $60 $80
Video Lens $60 $100
Accessories $20 $40
BINOCULARS
Binoculars $80 $120
EF-S LENSES
EF-S 18-55mm f3.5-5.6 / EF-S 18-55mm f3.5-5.6 USM /
EF-S 18-55mm f3.5-5.6 IS II
$40 $60
EF-S 60mm f/2.8 Macro USM / EF-S 10-22mm f3.5-4.5 USM /
EF-S 15-85 f/3.5-5.6 IS USM / EF-S 17-55mm f2.8 IS USM /
EF-S 17-85mm f4-5.6 IS USM / EF-S 18-135mm f3.5-5.6 IS /
EF-S 18-135mm f3.5-5.6 IS STM / EF-S 18-200mm f3.5-5.6 IS /
EF-S 55-250mm f4-5.6 IS / EF-S 55-250mm f4-5.6 II IS
$60 $80
EF LENSES
EF Fixed Focal Lenses
EF 15mm f2.8 Fisheye / EF 20mm f2.8 USM / EF 24mm f2.8 / EF 24mm f2.8 IS USM /
EF 28mm f1.8 USM / EF 28mm f2.8 / EF 28mm f2.8 IS USM / EF 35mm f2.0 /
EF 35mm f2.0L IS USM / EF 40mm f2.0 STM / EF 50mm f1.4 USM /
EF 50mm f1.8 II / EF 50mm f2.5 Compact Macro / EF 85mm f1.8 USM /
EF 100mm f2.0 USM / EF 100mm f2.8 Macro USM / EF 135mm f2.8 Softfocus
$60 $80
EF Zoom Lenses
EF 20-35mm f3.5-4.5 USM / EF 24-85mm f3.5-4.5 USM / EF 28-80mm f3.5-5.6 II /
EF 28-90mm f4-5.6 III / EF 28-105mm f3.5-4.5 II USM /
EF 28-200mm f3.5-5.6 USM / EF 35-80mm f4-5.6 III /
EF 55-200mm f4.5-5.6 II USM / EF 75-300mm f4-5.6 III /
EF 75-300mm f4-5.6 III USM / EF 80-200mm f4.5-5.6 II / EF 90-300mm f4.5-5.6 /
EF 90-300mm f4.5-5.6 USM
$60 $80
EF Zoom Lenses With IS
EF 28-135mm f3.5-5.6 IS USM / EF 70-300mm f4.5-5.6 IS USM / EF 75-300mm f4-5.6 IS USM $80 $100
Tilt Shift / Macro Photo Lenses
TS-E 17mm f4.0 L / TS-E 24mm f3.5 L II / TS-E 24mm f3.5 L / TS-E 45mm f2.8 /
TS-E 90mm f2.8 / MP-E 65 f2.8 1-5x Macro Photo
$80 $100
L SERIES / DO LENSES
L Series Fixed Focal Lenses (Ultra Wide/Wide/Std)
EF 14mm f2.8L II USM / EF 24mm f1.4L USM / EF 35mm f1.4L USM / EF 50mm f1.2L USM $80 $100
L Series Fixed Focal Lenses (Med Telephoto/Telephoto)
EF 85mm f1.2L II USM / EF 100mm f2.8 L Macro IS USM / EF 135mm f2.0L USM /
EF 180mm f3.5L Macro USM / EF 200mm f2.8L II USM / EF 300mm f4.0L IS USM
$100 $120
L Series / DO Fixed Focal Lenses With IS (Telephoto/Super Telephoto)
EF 200mm f2.0L IS USM / EF 300mm f2.8L IS USM / EF 300mm f2.8L IS II USM /
EF 400mm f5.6L USM / EF 400mm f4.0 DO IS USM / EF 400mm f2.8L IS USM /
EF 400mm f2.8L IS II USM / EF 500mm f4.0L IS USM / EF 500mm f4.0L IS II USM /
EF 600mm f4.0L IS USM / EF 600mm f4.0L IS II USM / EF 800mm f5.6L IS USM
$120 $250
L Series Zoom Lenses (Wide/Standard Zoom)
EF 8- 15mm f4.0L Fisheye USM / EF 16-35mm f2.8L USM II /
EF 17-40mm f4.0L USM / EF 24-70mm f2.8L USM / EF 24-70mm f2.8L II USM /
EF 24-70mm f4.0L USM / EF 24-105mm f4.0L IS USM
$80 $100
L Series Zoom Lenses (Standard/Telephoto Zoom)
EF 70-200mm f4.0L USM / EF 70-200mm f4.0L IS USM / EF 70-200mm f2.8L USM /
EF 70-200mm f2.8L IS USM / EF 70-200mm f2.8L II IS USM
$120 $180
L Series / DO Zoom Lenses With IS (Telephoto Zoom)
EF 28-300mm f3.5-5.6L IS USM / EF 70-300mm f4.5-5.6 DO IS USM /
EF 70-300mm f4-5.6L IS USM / EF 100-400mm f4.5-5.6L IS USM
$120 $180
CINEMA EOS
EOS 1D C $180 $350
EOS C100 $180 $350
EOS C300 PL /EOS C300 / EOS C500 PL / EOS C500 $250 $450
Cleaning of CMOS Sensor’s / ND filters $60 NA
CN-E14.5-60mm T2.6L SP / CN-E14.5-60mm T2.6L S $300 $550
CN-E15.5-47mm T2.8L SP / CN-E15.5-47mm T2.8L S $300 $550
CN-E30-300mm T2.95-3.7L SP / CN-E30-300mm T2.95-3.7L S $300 $550
CN-E30-105 T2.8L SP / CN-E30-105 T2.8L S $300 $550
CN-E14mm T3.1L F $180 $350
CN-E24mm T1.5L F $180 $350
CN-E50mm T1.3L F $180 $350
CN-E85mm T1.3L F $180 $350
CN-E135mm T2.2L F $180 $350