Value Added Services & Service Charges

Support - Service charges - Canon Singapore - Personal

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Printers, *multi-function printers, scanners, fax machines & projectors

* Only applicable to PIXMA, MAXIFY, LASER SHOT and imageCLASS products
SERVICES PRICE (inclusive of GST)
These prices are for diagnosis and servicing of equipment, do not include replacement of spare parts.
An assessment charge of S$10.70 will be imposed for out of warranty product, and the assessment fee will be waived when you accept the repair quotation.
Carry-in service
Operating hour and direction to Canon Customer Care Centre
$58.85
Express carry-in service
* Repair on same business day; only if spare parts are available
$85.60
Pickup / delivery service
* Only for equipment below 20kg
* Prices are for one unit only
Collect my equipment for repair
$23.54 one way,
$42.80 two ways
(Monday to Friday)
On-site service (Per unit rate and applicable within Singapore main land only)
* Hardware service
* Driver and software installation / Devices setup

Request for on-site service


$85.60 per visit
$85.60 per hour

Compact photo printers, digital compact cameras, DSLRs & accessories, digital video camcorders, binoculars & lenses

SERVICES PRICE (inclusive of GST)
Prices do not include replacement of spare parts.
Prices are for one unit only.
Pickup / delivery service
* Only for equipment below 20kg
Collect my equipment for repair
$16.05 one way, $26.75 two ways
(Monday to Friday)
Express service
* Only for digital compact cameras, digital video camcorders, EOS cameras & lenses
* Only available in Canon Customer Care Centre, applicable for both In-Warranty & Out-of-Warranty Services
* Subjects to spare parts availability & condition of equipment
$42.80 for same day or within 5 business hours service,
$26.75 for service within 3 business days
PRODUCTS CLASS A SERVICE CLASS B SERVICE
Class A – Service includes checking, repairing, functional test and minor cleaning. Generally takes less than 40 minutes job.
Class B – Extensive service. Generally takes more than 40 minutes.
COMPACT PHOTO PRINTERS
SELPHY CP910 / CP1200 / CP1300 $42.80
DIGITAL COMPACT CAMERAS
PowerShot A / D / S / SX / N Series $42.80 $64.20
IXUS Series
PowerShot G Series $64.20 $85.60
Digital Compact Camera accessories $21.40 $42.80
Underwater Casing (For selected PowerShot model only): Underwater simulation test $42.80
EOS M CAMERA & ACCESSORIES
EOS M / EOS M3 / EOS M10 / EOS M5 / EOS M6 / EOS M100 $85.60 $107.00
Adaptor & accessories $21.40 $42.80
EF-M LENSES
EF-M22mm f/2 STM $42.80 $64.20
EF-M28mm f/3.5 Macro IS STM
EF-M18-55mm f/3.5-5.6 IS STM
EF-M11-22mm f/4-5.6 IS STM
EF-M15-45mm f/3.5-6.3 IS STM
EF-M18-150mm f/3.5-6.3 IS STM
EF-M55-200mm f/4.5-6.3 IS STM
EOS Camera & accessories
EOS-1V (Film Camera) $85.60 $128.40
EOS 1D X / EOS 1D X Mark II / EOS 5D Mark III / EOS 5D Mark IV / EOS 5DS / EOS 5DS R / EOS 6D / EOS 6D Mark II $96.30 $192.60
EOS 1300D / EOS 100D / EOS 200D / EOS 750D / EOS 760D / EOS 800D / EOS 70D / EOS 77D/ EOS 80D / EOS 7D / EOS 7D Mark II $85.60 $128.40
Speedlite EX Series / EOS Accessories: Battery Grip / EF Extender $21.40 $42.80
CONNECT STATION
Connect Station CS100 $90.00 $130.00
OTHER SERVICES FOR EOS SYSTEM
Check shutter count for EOS DSLR cameras $21.40
Cleaning of CMOS sensor's Low-pass filter
Service charge for cleaning of focusing screen (excluding replacement of parts) $42.80
Service charge for AF adjustment - Camera or Lens (per unit rate) $64.20
Service charge for EOS 5D Mark IV C-Log update $149.80
DIGITAL VIDEO CAMCORDERS
XF 200 / XF 205 / XF 300 / XF 305 $128.40 $256.80
XF 100 / XF 105 / XA10 / XA11 / XA15 / XA20 / XA25 / XA30 / XA35 / XC10 / XC15 $128.40 $192.60
HV /
HR / HG /
HF / FS / LEGRIA Mini / Mini X
$64.20 $85.60
Video Lens $64.20 $107.00
Accessories $21.40 $42.80
BINOCULARS
Binoculars $85.60 $128.40
EF-S LENSES
EF-S10-18mm f/4.5-5.6 IS STM $42.80 $64.20
EF-S 18-55mm f/4-5.6 IS STM
EF-S18-55mm f/3.5-5.6 USM
EF-S18-55mm f/3.5-5.6 IS II
EF-S18-55mm f/3.5-5.6 IS STM
EF-S24mm f/2.8 STM
EF-S35mm f/2.8 Macro IS STM $64.20 $85.60
EF-S60mm f/2.8 Macro USM
EF-S10-22mm f/3.5-4.5 USM
EF-S15-85mm f/3.5-5.6 IS USM
EF-S17-55mm f/2.8 IS USM
EF-S17-85mm f/4-5.6 IS USM
EF-S18-135mm f/3.5-5.6 IS
EF-S18-135mm f/3.5-5.6 IS STM
EF-S 18-135mm f/3.5-5.6 IS USM
EF-S18-200mm f/3.5-5.6 IS
EF-S55-250mm f/4-5.6 IS STM
EF-S55-250mm f/4-5.6 IS II
EF-S55-250mm f/4-5.6 IS
EF LENSES
EF Fixed Focal Lenses
EF15mm f/2.8 Fisheye $64.20 $85.60
EF20mm f/2.8 USM
EF24mm f/2.8
EF24mm f/2.8 IS USM
EF28mm f/1.8 USM
EF28mm f/2.8
EF28mm f/2.8 IS USM
EF35mm f/2
EF35mm f/2 IS USM
EF40mm f/2.8 STM
EF50mm f/1.4 USM
EF50mm f/1.8 II
EF50mm f/1.8 STM
EF50mm f/2.5 Compact Macro
EF85mm f/1.8 USM
EF100mm f/2 USM
EF100mm f/2.8 Macro USM
EF135mm f/2.8 (with Softfocus)
EF Zoom Lenses
EF75-300mm f/4-5.6 III $64.20 $85.60
EF75-300mm f/4-5.6 III USM
EF Zoom Lenses With IS
EF24-105mm f/3.5-5.6 IS STM $85.60 $107.00
EF70-300mm f/4-5.6 IS USM
Tilt Shift / Macro Photo Lenses
TS-E17mm f/4L $85.60 $107.00
TS-E24mm f/3.5L II
TS-E45mm f/2.8
TS-E50mm f/2.8L Macro
TS-E90mm f/2.8
TS-E90mm f/2.8L Macro
TS-E135mm f/4L Macro
MP-E65mm f/2.8 1-5x Macro Photo
L SERIES / DO LENSES
L Series Fixed Focal Lenses (Ultra Wide / Wide / Std)
EF14mm f/2.8L II USM $85.60 $107.00
EF24mm f/1.4L II USM
EF35mm f/1.4L USM
EF35mm f/1.4L II USM
EF50mm f/1.2L USM
L Series Fixed Focal Lenses (Med Telephoto / Telephoto)
EF85mm f/1.2L II USM $107.00 $128.40
EF85mm f/1.4L IS USM
EF100mm f/2.8L Macro IS USM
EF135mm f/2L USM
EF180mm f/3.5L Macro USM
EF200mm f/2.8L II USM
EF300mm f/4L IS USM
L Series / DO Fixed Focal Lenses With IS (Telephoto / Super Telephoto)
EF200mm f/2L IS USM $128.40 $267.50
EF300mm f/2.8L IS USM / EF300mm f/2.8L IS II USM
EF400mm f/5.6L USM
EF400mm f/4 DO IS USM
EF400mm f/2.8L IS USM / EF400mm f/2.8L IS II USM
EF500mm f/4L IS USM / EF500mm f/4L IS II USM
EF600mm f/4L IS USM / EF600mm f/4L IS II USM
EF800mm f/5.6L IS USM
L Series Zoom Lenses (Wide / Standard Zoom)
EF8-15mm f/4L Fisheye USM $85.60 $107.00
EF11-24mm f/4L USM
EF16-35mm f/2.8L II USM
EF 16-35mm f2.8L III USM
EF16-35mm f/4L IS USM
EF17-40mm f/4L USM
EF24-70mm f/2.8L USM / EF24-70mm f/2.8L II USM
EF24-70mm f/4L IS USM
EF24-105mm f/4L IS USM
EF 24-105mm f4L II IS USM
L Series Zoom Lenses (Standard / Telephoto Zoom)
EF70-200mm f/4L USM $128.40 $192.60
EF70-200mm f/4L IS USM
EF70-200mm f/2.8L USM
EF70-200mm f/2.8L IS II USM
L Series / DO Zoom Lenses With IS (Telephoto Zoom)
EF28-300mm f/3.5-5.6L IS USM $128.40 $192.60
EF70-300mm f/4-5.6L IS USM
EF70-300mm f/4.5-5.6 DO IS USM
EF100-400mm f/4.5-5.6L IS USM
EF200-400mm f/4L IS USM Extender 1.4x
PRODUCTS CLASS A CLASS B CLASS C
Class A – Service includes checking, repairing, functional test and minor cleaning. Generally takes less than 40 minutes job.
Class B – Extensive service. Generally takes more than 40 minutes.

Class C - Major repairing and servicing. Generally takes 6 hours or more to carry out the job.
CINEMA EOS
EOS-1D C $192.60 $374.50 N.A.
EOS C100 / EOS C100 Mark II / EOS C100 DAF
EOS C300 (PL) / EOS C300 / EOS C300 Mark II / EOS C500 (PL) / EOS C500 / EOS C700 / EOS C700 PL / EOS C700 GS PL $267.50 $481.50 N.A.
Accessories $42.80 $85.60 N.A.
DAF Upgrade - EOS C100 / EOS C300 $668.75
Cleaning of CMOS sensor's / ND filters $64.20
CN7x17 KAS S/E1 / CN7x17 KAS S/P1 $588.50 $963.00 $1,605.00
CN-E18-80mm T4.4 L IS KAS S
CN20x50 IAS H EI / CN20x50 IAS H PI
CN-E14.5-60mm T2.6 L SP / CN-E14.5-60mm T2.6 L S
CN-E30-300mm T2.95-3.7 L SP / CN-E30-300mm T2.95-3.7 L S
CN-E15.5-47mm T2.8 L SP / CN-E15.5-47mm T2.8 L S $321.00 $588.50 $963.00
CN-E30-105mm T2.8 L SP / CN-E30-105mm T2.8 L S
CN-E14mm T3.1 L F $192.60 $374.50 $588.50
CN-E24mm T1.5 L F
CN-E35mm T1.5 L F
CN-E50mm T1.3 L F
CN-E85mm T1.3 L F
CN-E135mm T2.2 L F

Applicable to original Canon products only.