Right from the start, Canon MDS solutions are devised with your business and IT objectives in mind.
Our team of experienced consultants and subject-matter- experts are equipped with a comprehensive portfolio of hardware and software solutions.
This in turn allows them to provide you with a progressive proposal that is modular in nature, helping you address your requirements from reducing costs to improving data security.
By assessing your printing volume, human assets, as well as space availability, our team will design an optimised print fleet that is right-sized to your needs and requirements.
Along with measurable service level commitments and proactive monitoring services, you can be assured of reliable service quality.
Adopting practices that promote document security should be second nature to users. With various solutions offered by Canon MDS' product portfolio – from secured-printing to device hard drive erasing and encryption kits, we inculcate these practices into seamless user experiences that boost user awareness and adoption.
The true beauty of Canon MDS lies in its ever-progressive nature. Starting with the implementation of an optimal fleet configuration, organisations will have a roadmap for technology standardisation across the board.
This can then further evolve and improve through operational workflow and process management evaluation, where limitless possibilities for organisation progress await.
We will conduct comprehensive assessment exercise to understand your current printing behaviour and infrastructure as it provides a vital baseline from which to launch an efficient print and document management strategy.
Based on data gathered from the DISCOVER phase, we will design a right-sized print fleet, a balanced deployment plan and provide recommendations regarding print management solutions. This results in improved availability, simplified workflow processes and reduced bottom-line costs.
While implementing printing and workflow system can be unsettling, a proactive approach to engage staff and facilitate understanding can minimise the impact of change. To ensure a smooth transition, we will work closely with your organisation to ensure the deployment of the MDS solution is in accordance with agreed parameters – such as time, quality and cost control.
As your single point of contact, Canon undertakes the responsibility in maintaining the availability of printing devices and adequate consumable supplies at all times.
We also ensure that all print policies implemented at the earlier phase are adhered to. At the same time, we place the highest importance on achieving optimal performance as well as the agreed KPIs and Service Level Agreements.
Following implementation, we will proactively monitor, identify and address unusual trends and occurrences with open discussions to review performance against objectives, as well as charting specific directions and action tasks.
With an optimal fleet in place, we will then look at ways to simplify your business process and infrastructure. Through improvement of business process and IT service management, Canon can help you control changes to your fleet resources and manage fleet expansion to reduce operational impact on your organisation.
With steps like these, we ensure our solution progress with your business and stay current, ideal, and optimised throughout our partnership.