Value Added Services & Service Charges

Support - Service charges - Canon Singapore - Personal

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Printers, *multi-function printers, scanners, fax machines & projectors

* Only applicable to PIXMA, MAXIFY, LASER SHOT and imageCLASS products
SERVICES PRICE (inclusive of GST)
These prices are for diagnosis and servicing of equipment, do not include replacement of spare parts.
A $26.75 assessment charge will be imposed if the customer decides not to service the product during carry-in.
Carry-in service
Operating hour and direction to Canon Customer Care Centre
$58.85
Express carry-in service
* Repair on same business day; only if spare parts are available
$85.60
Pickup / delivery service
* Only for equipment below 20kg
* Prices are for one unit only
Collect my equipment for repair
$23.54 one way, $42.80 two ways
(Monday to Friday)
On-site service
* Service applicable within Singapore main land only
Request for on-site service
$85.60 per visit

Professional digital video camcorders & Cinema EOS

SERVICES PRICE (inclusive of GST)
Prices do not include replacement of spare parts.
Prices are for one unit only.
Pickup / delivery service
* Only for equipment below 20kg
Collect my equipment for repair
$16.05 one way, $26.75 two ways
(Monday to Friday)
Express service
* Only for digital compact cameras, digital video camcorders, EOS cameras & lenses
* Only available in Canon Customer Care Centre, applicable for both In-Warranty & Out-of-Warranty Services
* Subjects to spare parts availability & condition of equipment
$42.80 for same day or within 5 business hours service,
$26.75 for service within 3 business days
PRODUCTS CLASS A CLASS B CLASS C
Class A – Service includes checking, repairing, functional test and minor cleaning. Generally takes less than 40 minutes job.
Class B – Extensive service. Generally takes more than 40 minutes.
Class C - Major repairing and servicing. Generally takes 6 hours or more to carry out the job.
MULTI-PURPOSE CAMERA
ME200S-SH / ME20F-SH $267.50 $481.50 N.A.
DIGITAL VIDEO CAMCORDERS
XL H1A / XL H1S / XH G1S / XF 200 / XF 205 / XF 300 / XF 305 $128.40 $256.80 N.A.
XL A1S / XF 100 / XF 105 / XH A1 S / XA20 / XA25 / XA30 / XA35 / XC10 / XC15 $128.40 $192.60 N.A.
XA10 $85.60 $128.40 N.A.
Video Lens $64.20 $107.00 N.A.
Accessories $21.40 $42.80 N.A.
CINEMA EOS
EOS-1D C $192.60 $374.50 N.A.
EOS C100 / EOS C100 Mark II / EOS C100 DAF
EOS C300 (PL) / EOS C300 / EOS C300 Mark II / EOS C500 (PL) / EOS C500 $267.50 $481.50 N.A.
Accessories $42.80 $85.60 N.A.
DAF Upgrade - EOS C100 / EOS C300 $668.75
Cleaning of CMOS sensor's / ND filters $64.20
CN7x17 KAS S/E1 / CN7x17 KAS S/P1 $588.50 $963.00 $1,605.00
CN-E18-80mm T4.4 L IS KAS S
CN20x50 IAS H EI / CN20x50 IAS H PI
CN-E14.5-60mm T2.6 L SP / CN-E14.5-60mm T2.6 L S
CN-E30-300mm T2.95-3.7 L SP / CN-E30-300mm T2.95-3.7 L S
CN-E15.5-47mm T2.8 L SP / CN-E15.5-47mm T2.8 L S $321.00 $588.50 $963.00
CN-E30-105mm T2.8 L SP / CN-E30-105mm T2.8 L S
CN-E14mm T3.1 L F $192.60 $374.50 $588.50
CN-E24mm T1.5 L F
CN-E35mm T1.5 L F
CN-E50mm T1.3 L F
CN-E85mm T1.3 L F
CN-E135mm T2.2 L F

Applicable to original Canon products only.