Careers at Canon

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About Canon - Careers at Canon - Canon Singapore - Business
Canon believes the process of meeting our Global objective of 'Committed and Competent employees' begins with the right recruitment of the right people. Successful careers are those which are based upon mutual benefit and gain. It is the combined responsibility of both you and Canon to maximise these opportunities.

We are looking for people with visionary, innovative and ambitious flair and are confident that in our diverse organisation there are opportunities for everyone to shine if they are ready to embrace a challenge. In return, Canon offers its employees both an open environment and an informal culture, encouraging fresh ideas and helping employees realise their true potential.

Sales & Marketing: Account Executives (Sales)

Responsibilities:
  • Develop sales opportunities, promote and secure sales for multi-functional imaging devices and solutions to customers
  • Service existing accounts and solicit for new accounts
  • Conduct product demonstrations and trainings for new and existing accounts

Requirements:
  • Minimum Diploma with at least 1 year sales experience in IT office automation or similar industry
  • Possess initiative with the desire drive for excellence in a dynamic environment
  • Good interpersonal communication and presentation skills with a positive mindset
  • Possess a successful track record in achieving set objectives
  • IT-savvy and possess a Class 3 driving license preferred
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Sales & Marketing: Account Executives (Production & Graphic Arts)

Responsibilities:
  • Develop and generate revenue in Graphic Arts, digital print-on–demand environment
  • Support and grow existing accounts
  • Manage complete cycle from pre to post sales on business solutions
  • Advise customers on best practices on work flow, printing & document management solutions
  • Responsible for meeting targets

Requirements:
  • Diploma in IT / Electronics field
  • Minimum 1-3 years sales experience in equivalent field
  • Knowledge in Adobe, PC & Apple Macintosh environment will be an added advantage
  • Knowledge with Publishing & Printing industry, Printing Work Flow Solutions & Digital Print-on-demand will be an added advantage
  • Possess good communication skills at all levels
  • Candidate should be mature & process a strong desire for success
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Sales & Marketing: Business Analyst

Responsibilities:
  • Assist the business unit in reply to RFQ & RFP
  • Drafting of business proposals and computation of ROI
  • Manage & update all global / regional / local customers' information & profiling in the database
  • To manage & keep an update record of activities with existing & potential customers
  • To integrate Managed Print Services (MPS) activities within the ordinary sales processes
  • Project planning for transition, implementation & support phase with other operation units
  • Prepare reports & updates for customers upon request
  • Understand customers' processes, especially in decision-making & back office document lifecycle activities
  • Develop understanding of MPS unique selling points & educate the sales team & customers
  • Provide administrative support relating to Business Planning & Management
  • Management of customers' relationship

Requirements:
  • Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science / Information Technology or equivalent
  • Minimum 3 years of working experience in the related field is required for this position
  • Strong communication & presentation skills
  • Self-starter with superb analytical & financial skills (specific to ROI calculations)
  • Customer centric
  • Preferably those with sales experience
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Sales & Marketing: Business Development Specialist

Responsibilities:
  • Account for corporate business sales targets
  • Build referrals and lead generation network
  • Be aligned with the corporate business strategy and develop on the brand strategy
  • Conduct market intelligence activities for targeted business sectors to identify opportunities and needs
  • Develop and grow existing government and corporate accounts to meet corporate business objectives
  • Good sales presentation skills and knowledge of tender preparation and proposals
  • Be able to work closely with various departments especially the channel management team to ensure smooth fulfillment of orders
  • Handle product enquiries and complaints from customers whenever necessary
  • Conduct product demonstrations at events, seminars and exhibitions whenever necessary
  • Any other duties as assigned by the Business Development Manager

Requirements:
  • Diploma holder in any related discipline
  • Minimum 3 years of sales experience
  • Possess initiative and able to work independently, with desire and ability to strive for excellence in a dynamic environment
  • Good interpersonal, communication and presentation skills
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Sales & Marketing: Global Major Account Executive

Responsibilities:
  • Responsible in servicing existing Global Major Account and develop high valued accounts
  • Facilitate Global Major Account business between regional Global Major Account and domestic sales which include sales lead generation, customer liaison, information sharing and support
  • Maintain an active global network of customers with partners and distributors
  • Negotiate profitable Global Major Account contract terms with due consideration for local jurisdiction and application law with directions from regional Global Major Account department
  • Lead and harmonise price structure across the different business units and countries. Work closely with regional Global Major Account managers to execute a go-to-market strategy for international clients
  • Develop necessary support plan and rollout implementation for product delivery, service maintenance accounts reporting and problem resolution
  • Provide accurate forecast of opportunities for planning a purpose
  • Effectively identify and leverage resource across organization to execute a solution approach towards enterprise selling process

Requirements:
  • Candidate must possess at least a Diploma, Advanced / Higher / Graduate Diploma, Business Studies / Administration / Management, Marketing or equivalent
  • Minimum 1 year of working experience in the related field is required for this position
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Sales & Marketing: Managed Services Business Consultant

Responsibilities:
  • Actively identify and develop business opportunities in commercial buildings, locations and targeted accounts
  • Project based on account management in support of sales operations
  • Provide business consultancy services on targeted projects in line with Business Imaging Solution products, services and high value software and solutions
  • Prepare presentation and project concept to targeted project based account
  • Manage the overall project solutions offering and profitability
  • Liaise with sales operations, service and all relevant internal departments to ensure all products and solution are commissioned successfully

Requirements:
  • Diploma holder with minimum 3 years of sales experience in the field of office automation or similar industry
  • Initiative and independent, with the desire and ability to drive for excellence in a dynamic environment
  • Good interpersonal, strong communication and presentation skills with positive mindset
  • Successful track record in achieving set objectives
  • IT-savvy and preferably possess a Class 3 driving license
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Sales & Marketing: Training Executive (Sales)

Responsibilities:
  • Manage E-Learning portal and sales effectiveness projects such as conceptualization of sales kits
  • Develop and conduct training
  • Facilitate internal sales programs
  • Understand industry trends and customer business issues
  • Monitor sales effectiveness of assigned area and make plans to support and improve on it
  • Develop and apply key sales concepts on company's solution offerings
  • Joint visits with sales colleagues for coaching and improvement
  • Provide Marketing support and administer training programs and projects

Requirements:
  • Bachelor's Degree in any field
  • Minimum 2 years of working experience in document, multi-function printer environment
  • Candidates with strong IT / Networking background and able to deliver training would be preferred
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Administration: Customer Service Assistant

Responsibilities:
  • Assist customers' request for service (via telephone, email, fax & portal enquiries)
  • Assist in resolving customers' issues pertaining to online extended warranty, online registration & extended warranty packages purchases
  • Telemarket extended warranty packages
  • Assist customers on issues relating to their equipment
  • Coordinate with service technicians on service related issues
  • Perform service billings
  • Perform data entry into the ERP system
  • Update & maintain customer, extended warranty & machine information into the ERP system
  • Gather & prepare the monthly Service Performance Report

Requirements:
  • Good interpersonal skills
  • Computer literate
  • Meticulous
  • Pleasant disposition
  • Customer focus
  • Able to communicate with all level of people
  • Minimum 1 year of working experience in the related field is required for this position
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Administration: Customer Service Assistant / Telemarketer

Responsibilities:
  • Attend customers' enquiries and coordinate with technicians on machine servicing
  • Perform data entry and extraction for Monthly Servicing Performance Reports using Oracle System
  • Sort, arrange and file all service related documents
  • Update machine agreement status in Oracle System
  • Update customers' change of addresses and conduct billing
  • Receive documents from Marketing and Indoor Service Dept
  • Handle ad-hoc assignments

Requirements:
  • Minimum a Diploma in Business Administration or in or equivalent
  • Minimum 1 year related working experience in indoor customer service
  • Possess pleasant voice and personality with good customer relation skill
  • Applicants should be Singaporean citizens or Permanent Residents
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Administration: HRD Executive

Responsibilities:
  • Conduct training needs analysis to identify competency gaps and areas of development for staff
  • Conduct Customer Service, Performance Management and Orientation programmes for new staff
  • Involvement in design and content development of training programmes
  • Briefing staff on education and policy matters
  • Analyze and evaluate the effectiveness of training
  • Act in the capacity as People Developer (PD) Manager / Assessor and ensure that PD procedures like annual Learning Needs Analysis and Total Company Training Plan are effectively reviewed and executed
  • Assist in preparation of internal and residential programmes

Requirements:
  • Degree or post-graduate qualification in HRM or HRD preferably with technical knowledge
  • Minimum 3-4 years of experience in training
  • Knowledge of and experience in People Developer standards and stand up training will be preferable
  • Applicants should be Singaporean citizens or hold relevant residence status
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Administration: Internal Auditor

Responsibilities:
  • Assist in identifying and evaluating the organization’s risks and provide input to the development of the annual audit plan
  • Perform audit procedures including identifying and defining internal control issues, developing criteria, reviewing and analyzing audit evidence and documenting and mapping client process and procedures
  • Ability to do analyzing with evaluate evidentiary information, adequacy with effectiveness of the business units’ internal control system and the efficiency of the performance of the business unit’s activities being reviewed by written reports and oral presentations to senior management
  • Suggest recommendations on ways to improve audit work process

Requirements:
  • Diploma / Degree in Accountancy / Business Administration
  • Minimum 2 years work experience in internal audit
  • Frequent traveling in Asia is required
  • Positive working attitude, independent, analytical, professional and willing to learn
  • Good interpersonal communication skill, excellent report writing skill
  • Passion in internal audit and risk management
  • Applicants should preferably be Singaporean citizens or hold relevant residence status
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Technical: Customer Service Technical Representative (Camera)

Responsibilities:
  • Ensure daily service activities are carried out within the service procedures
  • Responsible for service and repairs on all assigned machines, prompt updating of repair status to customer
  • Provide prompt service to customer by providing maintenance or technical advice if required
  • Maintain and record all equipment send in for repair or service

Requirements:
  • Candidate must possess at least a Professional Certificate / NiTEC, Engineering (Electrical / Electronic) or equivalent
  • Applicants must be willing to work in HarbourFront
  • Fresh graduates / Entry level applicants are encouraged to apply
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Technical: Customer Service Technical Specialist

Responsibilities:
  • Manage a team’s overall service performance
  • Ensure all calls and assigned installation are duly attended
  • To manage with various departments on how to meet service targets
  • Perform role-plays and hold regular discussions with zone members
  • Check and inspect on the multifunctional products to ensure quality work are performed
  • Ensure all services and technical information are imparted to the staff and all records are well maintained
  • Render assistance to any major faults
  • Ensure all administration works are submitted on time

Requirements:
  • Diploma in Electrical / Mechanical / Electronics Engineering or its equivalent
  • Minimum 2 years of working experience in related field
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Technical: Service Engineer (Medical)

Responsibilities:
  • Responsible for installation, repairs and maintenance of medical and optical instruments within the department
  • Provide pre / post sales technical consultancy and support to customers
  • Provide application support to end-users
  • Conduct trainings to business partners
  • Develop and maintain organizational processes and documents control

Requirements:
  • Degree / Diploma in Electronics / Mechanical Engineering
  • Minimum 2 years experience in the ophthalmology field preferred
  • Familiar with Digital Imaging & Communication in Medicine (DICOM) and local Goods Distribution Practices of Medical Devices (GDPMDS), Medical Device Act is essential
  • Excellent presentation, communication and MS Office skills
  • Willing to travel within South Asia and South East Asia region
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How to apply

About Canon - Careers at Canon - Canon Singapore - Business
Please email your resume with a copy of your photo attached to recruit@canon.com.sg by 30 September 2010. Please note that only shortlisted candidates will be notified.